Unable to log in to either Firefox extension or web vault, get "unexpected error"

[S1N1STAR (Joe Black)]

Location - Florida: While working I went to access a web utility and noticed BitWarden extension logged out. I went to log back in ( I had been using it off and on all morning) and received an “unexpected error” message. I tried just one more time to login making doubly sure of my typing and received same message. So I then tried logging in through the BitWarden site and again received same error…

Is there an outage? Our facility isn’t experiencing any connectivity issues and I can access the web without issue.

[dh024 (David H)]

There is a recent and active thread on this already - see here:

Locked out of account! Unexpected Error

Hello! I am super panicked. I am suddenly locked out of my bitwarden vault, I am absolutely certain of my password, and I am not able to login. I am in the middle of banking transactions for business and all my information is in there this is a complete crisis. I tried logging in with web interface, with plugin on chrome. It won’t let me in. It says unexpected error. Please help.

[S1N1STAR (Joe Black)]

Thank you, I saw that but wasn’t certain if current. Downdetector is showing Bitwarden issues as of today/this AM as well.

[bw-admin]

Thanks @S1N1STAR, keep us updated if you are able to resolve the issue following any of the steps or by contacting the official support team.