Trouble with American Airlines login

BW works great with most every site but for some reason I can’t get it to fill in American Airlines logon page correctly. Think it might be a configuration change I need to make. They ask for three pieces if info (account #, last name and password). BW always put the account number in the last name field and omits the account number altogether. It fills in the password fine.

What might be the issue here?

Hi @Blue_Sky_58,

The general answer is to use custom fields for auto-filling special cases.

Just happens that there’s this blog post with step by step instructions for AA.

Kind regards,


You nailed it! Thanks for the specific AA guidance it resolved my issue!!


1 Like