Hello!
Just signed up and I have far too many password store in my old password manager (Norton Password Manager) to transfer manually. I cannot see Norton Password Manager under the list of various password managers than bitwarden can import data from. I found this list in the help file “Import your data from another application”
Is there any way to import my passwords from Norton or is it going to have to be done manually?
Thanks
I assume that Norton Password Manager has an export function. If it does then see if you can find a file type which it can export and which Bitwarden can import.
There may be some fiddling, but generally it works.
Thanks for your reply David.
I have managed to export the Norton data, it comes in this format from Norton:
Username, Password, Title, Login, URL, Notes
When importing into bitwarden, I still have to select one the the password managers from the previous list.
There is a bitwarden file type mentioned, can the norton file be translated/formatted into this? It’s looking like I’m probably going to have to manually input unless anyone has any ideas?
Thanks again
Presumably the file created is a CSV file. It should be able to read that into a spreadsheet and alter things like the arrangement of the columns and then save it into a format Bitwarden will import.
I have never done this so cannot help further, other than to suggest a read of the documentation which I have found useful when I wanted to find something out.
Try this:
Now you mention it ISTR doing just that.
I exported my password data from he various places it was, mostly web browsers, imported it into spreadsheets and used the information there or somewhere else to re-arrange it into the format Bitwarden wanted. Then I saved it in a suitable format and imported it into Bitwarden.
It was actually easier that I expected it to be and it worked very well, with very few odds and ends to tidy up. I kept the import files for a few weeks, just in case, then exterminated them and the intermediate files.
This has been a real problem for me as well. I use a Mac, and I am trying to use norton password manager to export to bitwarden. Bitwarden doesn’t have an option for conversion between csv files. How can I do this, considering I am not computer literate.
@Lloyd_L Welcome to the forum!
I can’t help you with exporting your Norton data, but if you have a .csv formatted file that you’ve exported from Norton, then I can help you import the file into Bitwarden.
When you have the .csv file from Norton, please open it using Excel (or any other spreashseet app) and confirm that the column titles in the first row are exactly as follows:
Username, Password, Title, Login, URL, Notes
If so, please look in the 4th column (Login) and provide some examples of the values in that column.
I am using numbers, and exporting numbers file into csv. I have the four columns described, and the login field has fields that are names of companys/websites (“netflix”, “instagram”, etc.).
I exported from norton to csv. I opened the csv with numbers app in mac, and I have tried to edit it to Bitwarden format (csv). I am honestly exhausted, and I do not appreciate saving a very sensitive file over and over again, with saved copies being hidden throughout my computer. Thanks for the help, just frustrated.
I was expecting six columns, not four. Was that a typo, or are you missing some of these columns?
Also, since I’m not familiar with Norton’s password manager, I will need some more information about what you wrote below:
and the login field has fields that are names of companys/websites (“netflix”, “instagram”, etc.).
That sounds like what I might have expected to see in the column named “Title”. Which begs the question: what kind of information is in the “Title” column?
More importantly, if you have to pick the “Title” column values or the “Login” column values to be the names under which your login accounts will be listed when viewing your Bitwarden vault, which one would you prefer? And would it be OK with if we don’t import the other column at all (“Title” or “Login”, whichever we are not going to use to name your accounts)?
This is the layout I get for columns and rows.
There is no title column/row.
I prefer login for the listing when I view my bitwarden account. And yes, I would be ok, with not importing other columns that I may not use at all.
I don’t know what your screenshot is intended to depict. It is barely legible due to the low resolution, but I think I can make out that the columns have titles like Format, Version, Product, Product Version, and Exported Date. And the table cells are all blank, except for in the first column.
When we corresponded previously, you wrote the following when I had asked whether your .csv export had the columns Username, Password, Title, Login, URL, Notes:
The screenshot that you have now posted bears no resemblance at all to what you had described in your response from earlier this week. Perhaps you opened the wrong file when you created the screenshot, or perhaps you uploaded the wrong screenshot image in your response above?
If you find the correct .csv file (the one with the six columns named Username, Password, Title, Login, URL, and Notes), please let me know, and I can give you instructions for how to import it into Bitwarden.
Honestly, this is the exact rows and columns I get when I export from Norton. Deleted all entries, so my private info would not be shared.
Honestly, I don’t care anymore. The onus shouldn’t be on the user to fix import/export issues of the software, that’s the dev’s job. Because it’s free, I’m not sure anyone gets paid, and while I appreciate the help, I think I’m just going to use another password manager, so it’s easier for everyone. Thanks for the attempt.
In that case, you were very mistaken/confused when you wrote earlier that your Norton .csv export did have at least four of the expected columns Username , Password , Title , Login , URL , and Notes.
Bitwarden devs are paid, but community members who provide assistance on this forum (like me) are just Bitwarden users who try to help fellow users (like you) on a volunteer basis, with no pay or other compensation.
In case anybody else reading this thread is interested in the solution, here are the instructions…
If you have both a Title column and a Login column in your .csv export, choose which you want to use as the names of the entries in in your Bitwarden vault, and delete the other column (but if it seems that the other column contains important information that should not be deleted, please request further assistance). Make sure that the column is fully deleted (i.e., not just cleared, leaving behind an empty column).
Modify the column titles of your .csv file, by making the following changes in the first row (copy and paste the new column titles from the list below, so that you don’t introduce any typos):
Username to login_username (all-lowercase);Password to login_password (all-lowercase);Login or Title (whichever you didn’t delete in Step 1 above) to name (all-lowercase);URL to login_uri (all-lowercase);Notes to notes (all-lowercase);
Starting in the first empty column (which should be the 6th column after completing Steps 1-2), create six more columns, by entering the following column titles in the first row of your .csv file:
1 of the 6th Column, enter folder (all-lowercase);1 of the 7th Column, enter favorite (all-lowercase).1 of the 8th Column, enter login_totp (all-lowercase);1 of the 9th Column, enter fields (all-lowercase);1 of the 10th Column, enter reprompt (all-lowercase);1 of the 11th Column, enter type (all-lowercase).
For each row (starting at Row 2), enter the value login (all-lowercase) in the column named “type” (11th Column).
Save the .csv file.
If you have previously imported some or all of passwords into Bitwarden, then importing the .csv file again will create a large number of duplicate entries. To avoid this, you can follow the steps below to purge your Bitwarden vault (which deletes all entries previously stored in the vault):
Log in to the Web Vault.
Click on the account profile icon in the upper right corner, and select “Account Settings”.
Scroll down to the section titled “Danger Zone”, and click on “Purge Vault”.
In the pop-up window, enter your master password and click “Purge Vault”.
Log out and log back in to the Web Vault. Confirm that the vault is completely empty.
Follow the steps below to import the conditioned data into your (now empty) Bitwarden vault:
Click “Tools” in the top navigation bar, and then click “Import data” in the lefthand navigation menu.
Under “File Format”, select “Bitwarden (csv)”.
Click the Choose File button, then select your .csv file in the file picker, and click “Open”.
Click Import Data, and wait for the success message (which will say that “A total of N items were imported”, where N should be the number of items in your .csv file), then click “OK”.
Click on the account profile icon in the upper right corner, and select “Account Settings”.
Scroll down to the section titled “Danger Zone”, and click on “Deauthorize Sessions”.
In the pop-up window, enter your master password and click “Deauthorize Sessions”.
Log back in on all of your apps.
I hope this helps somebody!
After some more work, and some loss of information (by deleting and reformatting the exported .csv from Norton), I was able to get it to import, with grb’s help, and the help of bitwarden’s main website guide:
Condition a Bitwarden .csv or .json | Bitwarden Help Center
Thanks. It took a lot of work, I just hope it’s going to be worth it!
Excellent description, thanks a lot!