Touch Id dont pop up for extension in brave and firefox, safari works

Hi team,

My Bitwarden extension in Brave and Firefox is not pop in up the touch ID window to unlock the vault as usual, Mac OS Sequioa and latest version so far for bitwarden. any ideas if i need to give permissions again in somewhere? in both browsers i reconfigured the biometrics and pop window came to setting up but after that no more.

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Yeah, I’m having the same problem…

It works perfectly fine on safari but i can not turn on the unlock with biometrics on zen browser (firefox 86 i believe, not sure). you have to that option on account security section of the extension if u didn’t.

I followed almost all of the setps in here but couldn’t solve the problem. same issue on google chrome

Same issue for Brave

same issue in my brave

in osx console I found only:
error Brave Browser cannot add handler to 4 from 4 - dropping

not sure if it is something related but it pops when I try to unlock by touchID

Same for me. Reinstalled FF extension, re-enabled unlock with biometrics didn’t help. I think it started for me after the last major macOS update.

Thanks folks!, keep posting if you have the same issue pls, i’ve just open a ticket to have more information, ill let you know.

Hi Guys!, solution found, just update and login into your desktop app, here is why:

"Unlocking with biometrics in the extension does rely on a bridge between the​ extension and desktop app to leverage the native API on the computer to offer this feature - it’s important to ensure both versions remain up to date to ensure compatibility between them.

In context of the Safari extension - this is packaged directly with the desktop app itself as well."

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