Team subscription but Emergence Access feature is inaccessible

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1

Hi all.

I have a “Teams Organization” subscription, my user is the owner of it, but the Emergency Access feature is disabled. The button is visible but seems to be disabled. Page Emergency Access | Bitwarden Help Center says that members of paid organizations have access to it:

Establishing Emergency Access to a Vault is available for Premium users, including members of Paid Organizations (Families, Teams, or Enterprise), but anyone with a Bitwarden account can be designated as a trusted emergency contact (i.e. your trusted emergency contacts do not need to have Premium).

So any help to get this fixed is appreciated.

Regards
Paul

2

You should get in touch with the bitwarden team @ Contact | Bitwarden

3

I have spoken to them. It seems they changed the subscription plans last year. I am on an older plan which prevents me from getting new features. So I have to switch to another paid business plan which is 2,4 times the current price.