SSO Option not available in Business Portal


I’ve signed up an account on the Enterprise Plan, and we are out of our 7 Day Trial. Plan is now Paid Enterprise.

I’ve set the Organisation Identifier in the Organisation Settings. When I navigate to the Business Portal, I can only see Policies and no SSO Options.

Is there an activation delay between setting the Organisation Identifier and the SSO options appearing in the Business Portal?

I could just be being impatient but wanted to check that I’m not going any more insane than I already am.



Hi @mnewton91! - Were you able to get into the SSO configuration? If not, please make sure to reach out here so we can make sure you’re configured correctly and adjust the trial if needed: