Self hosted passkeys suddenly inoperative?

Running self hosted Bitwarden for a few years, everything working perfectly. In the past week or so my Firefox Bitwarden browser extension stopped offering saved passkeys. They were working on Gmail as well as a host of other sites, now when I try to use a passkey to log in, Bitwarden won’t pop up offering a pre-saved passkey from the vault. Anyone else seen this behavior? For reference I’m on Windows 11 using Firefox browser extension.

Thanks in advance.

Please post a screenshot of your Admin Dashboard first.

Then, please post your Firefox and BW extension versions.

You explicitly asked for “self-hosted”, but if only for comparison: I’m on the BW cloud servers and I just tested passkey login on this forum and on Google – works without any issue on Firefox 145.0.2 / BW extension 2025.11.0 for me. (Windows 11 25H2)

PS:

(emphasis my edit)

Did you already check if (in the extension) “Ask to save and use passkeys” is still checked (Settings → Notifications)? – And did you check if those domains are listed in your “Excluded domains” list (Settings → Notifications → Excluded domains)? (they shouldn’t be listed there for passkey usage on those domains to work)

Oh my gosh, so yeah, Settings/Notifications “Save and Use Passkeys” was unchecked. Odd since I haven’t been in settings in a very long time, not sure how it got unchecked in the first place. Thank you @Nail1684 for the easy fix!

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A post was merged into an existing topic: Firefox: BW extension 2025.11.1 not prompting for passkeys on any site

@Alphanaut If passkeys don’t work again for you, then it’s probably this new issue with Firefox extension version 2025.11.1: Firefox: BW extension 2025.11.1 not prompting for passkeys on any site

@Nail1684 Yeah as you suspected they don’t work again after the update. Thanks for the heads up, looking forward to the next update to possibly fix this.

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… in the meantime, downgrading the Firefox extension would be a workaround – more on that in the staff notice attached to the first post in the thread (link from my previous post).