Hi,
For some reason Bitwarden doesn’t work anymore on Firefox, version 133.0. When I right click on a input field to access Bitwarden login+pw, or credit card information, nothing appears on the menu anymore.
Uninstalled and reinstalled the Bitwarden extension on firefox, but nothing changed.
@jfn I changed the title of your post to be more specific to the actual issue that you described (title was: “Bitwarden no longer working on Firefox”).
Can you go to Settings > Autofill in your browser extension, scroll down to the “Additional Options” section, and check whether you have enabled “Show context menu options”?
If this does not solve the problem, please clarify whether there is no “ Bitwarden” item in your right-click menu at all, or whether the “Bitwarden” item is there, but expanding its sub-menu does not show anything. A screenshot would be helpful.
In addition, please specify what version of the Bitwarden browser extension you have installed, and what operating system you are using.
Finally, if you have not already done so, please try some basic troubleshooting steps, like restarting your browser, clearing browser data, rebooting your computer, and uninstalling/reinstalling the Bitwarden browser extension.
If you are indeed experiencing the “same issue” that was reported by user jfn in this topic, then please refer to my response above.
If you are experiencing something different, then it would be best to start a different topic for your problem.
Regardless, if you have not already done so, it would be advisable try some basic troubleshooting steps first, like restarting your browser, clearing browser data, rebooting your computer, and uninstalling/reinstalling the Bitwarden browser extension.
@grb Thank you for your reply. I don’t see any of the settings you mention in the browser extension. Maybe because I use a Mac? No Autofill, no Additional Options…
However, for some unknown reason, it came back! So, problem solved so far. I have no explanation why this happened as I had made no change.
@jfn Glad it’s working again (at least for now), but what you’re describing sounds odd. The Firefox extension should be identical in macOS and Windows. Could you post a screenshot of what you see in the Firefox browser extension when you click on the Settings button in the lower right corner of the extension window? It should look something like this: