Revert to older UI design (prior to the December 2024 changes)

thank you, that is much better

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I have no doubt that Bitwarden staff wants to and will fix the mess of the new UI. Unfortunately, we users have to struggle while they do so. I’ve been a paid member for eight years, since 2016, and the current mess is the least usable UI I’ve seen; this is also the first time I have not done a software update as soon as it came out. It’s also the first time I have ever disabled my Bitwarden Firefox browser extension and enabled a KeePassXC extension instead.

I followed all the discussion with regard to the old “outdated” UI, and suspected a lot of it was bot-driven. I suggest the next time the staff feels herded by possible bots, they email directly their paid membership and see what they think. They might end up just ignoring freeloaders and bots instead.

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@nelph0nd Hi!

Apart from “rendering not right”, I don’t see any points you raised about the design. We - the community and the BW team - can only respond or work on things we know.

So, what exactly do you struggle with now?

Missing buttons, folders no longer present, tiny fill button, clicking on the vault item goes into it instead of autofilling. Etc. etc. etc. etc. Same stuff everybody is struggling with. It was all so bad I thought there was something actually wrong with it, only to discover these problems were created on purpose.

I’ve already fixed this (by reverting to the last working version), but that’s only a temporary solution, obviously. I’ll have to wait until this complete mess is fixed, or find a better product. Either way, I won’t be paying for it while it’s broken.

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Just enable “Show quick copy actions on Vault” under Settings > Appearance.

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I know. I already did that. But that doesn’t fix the buttons that are normally on the bottom of the dropdown now being waayyyyyyyy down below all the hundreds of vault items I have to scroll past in order to get to commonly used things like the password generator button and settings, etc.

That sounds like a rendering issue on your system – either a bug that should be reported on Github (and patched by Bitwarden devs), or a corner case that may be fixable by tweaking your system configuration. Regardless, that is not a redesign issue (it is not an intentional property of the the new UI).

If you would like assistance with that problem, you should either open a “New Issue” on GitHub, or contact Customer Support, or post in the Ask the Community category of this forum (or all of the above).

I’m good. I’ve brought it up (and showed it to a Bitwarden person on Reddit), complete with screenshots. It’s not a rendering issue. It’s like that in every browser I’ve tried on both Windows 11 and Linux Mint. It’s yet another element of terrible design that they need to fix.

I mean why did I bother organizing my stuff into folders if the new extension is just going to ignore that and show ALL the items in my vault in a huge list? That scrolling to get to those bottom buttons would be less of an issue if the folders worked.

And really, they just need to make those buttons persistent. Having to scroll past your vault list to get to them is just a terrible design choice. It’s nothing I haven’t seen a million other people already making posts about in roasting the BW design team.

I don’t need “assistance” with it because I uninstalled the new version of the extension and I’m using the good one now and will continue to until all these issues they created are reverted.

Well, just for the record, this is the way it is supposed to look when your system is rendering properly (old UI vs. new UI):

I think I erred in referring to those as “missing” buttons. They aren’t exactly missing. I still had them. They’re just harder to get to in the new version and that’s really inefficient and annoying.

I may be beating this dead horse at my own peril now, but I still don’t understand what is “harder” about clicking those buttons — if anything, they are easier to click, because now there’s only 4 buttons instead of 5, so they are bigger.

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They’re not harder to click, they’re just harder to get to. I have 400+ items in my vault. That’s a LOT of stuff to have to scroll past. That’s why no longer having stuff organized into folders is an additional pain.

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OK, you’re not understanding the screenshot that I had posted. The bottom navigation bar does not scroll — it is in a fixed location at the bottom of the popup (about 530 pixels from the top of the popup).

Pay attention to the scroll bar location and item counts in the screenshot below, and notice how the position of the four buttons at the bottom doesn’t change at all when you scroll:

Yeah that doesn’t do that. It’s one of the reasons I gave up and uninstalled it. That row of buttons is still persistent in the old version, so that’s what I’m using.

And I didn’t realize that was like that for anyone. I thought it was just a really stupid design decision.

But it doesn’t ultimately matter because it doesn’t work anyway. I spent the last 3 days fighting with this extension and I’m done with that and using the version that works right. If they revert to that, they literally solve all the problems they’ve created, so I’ll just wait.

Like I was trying to explain before — if it is not doing what I’m showing in my screenshots above, then you are experiencing a rendering issue. It’s rendering correctly for other users.

Fair enough.

I find it odd that that exact issue happened for me in 2 different browsers, on both Windows and Linux, on 4 different computers. You can see why I thought it was a design choice, no?

Absolutely, but I’m glad we’ve cleared up that misunderstanding now.

If you still have screenshots of the vault/generator/send/settings buttons not pinned to the bottom of the window, I would appreciate you sending them onto [email protected], mentioning the versions of your operating system, your browser and your extension. If there is truly a bug impacting you, but not @grb, it really would be good for Bitwarden to know that it needs to be squashed. And who, knows maybe they have magic incantation you can say to make yours match @grb and mine.

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Yes the new browser plugin UI is atrocious.

I don’t understand how UX people that work on productivity tools (like this or Slack) have absolutely NO CLUE that with their tools they should never change stuff that removes functionality or require more clicks from the user just to make the application look better, NO ONE CARES for beauty in productivity tools, we care for efficiency and performance.

It’s a horrible change and should be reverted ASAP.

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What are you people doing to the UI?! Did you hire some UI designers from M$, perhaps?
When I saw the humongous buttons at the top and bottom made for people with visions problems, and the wasted blank space, I thought my screen had switched to a lower resolution or something.
And hiding the copy buttons in a submenu? Since when are extra clicks an improvement? It’s not like you needed to make space for any new buttons there. Yes, I found the option in the settings, but that should be the default setting as it was before.
Also, I used to be able to see 9 logins on screen, now I can only see 6 because everything is zoomed in so much.

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