Reduce clicks to authenticate MacOS app using TouchID

Looking to reduce number of clicks / input when authenticating desktop app on MacOS using TouchID.

(Thanks to the community and developers for including it in the first place!)

The problem:

I have TouchID enabled on the MacOS app. When BitWarden is open and I switch back to the app from a browser etc., sometimes it is waiting for me to select an authentication method, or worse, to enter the master password. Explanation:

Case 1:

I am presented with:

  • Unlock with Touch ID
  • Unlock with master password
  • Log out

User has to mouse to and then click the “Unlock with Touch ID” button, and THEN use finger on the touch ID button (2 steps)

Case 2:

Sometimes it asks for master password and I have to select Touch ID instead. The options then are:

  • Master password
  • Unlock
  • Unlock with Touch ID
  • Log out

So I click “Unlock with Touch ID”, and am taken to the same screen as case 1, so it’s THREE actions to unlock.

Compared to other implementations of biometrics across Apple devices:

On iOS, locked bank apps immediately initiate Face ID, same with hidden photos (native to iOS demonstrating that Apple only requires physical input/confirmation when making a payment etc).

On browser, passkey logins also prompt for Touch ID without additional clicks from the user.

Summary:

Is there a reason not to just ask for Touch ID when a locked vault becomes the active window? Could this be an option to enable in settings?

3 posts were merged into an existing topic: UX improvement TouchID (MacOS desktop)