Re-enabling a Disabled Organization

Ask the Community Password Manager
1

i know there is a help site already for this but i have sent 3 support requests now over the past week and no one has got back to me is there a way to turn it on by myself or do i need to wait for the 24/7 support team to do it

2

Hi @MylesBolton, welcome!

Triple check the spam folder - replies do get caught there sometimes. But, just in case, can you PM me the email you used to submit a ticket and I’ll investigate.

3

i cant pm you it seems but my emails are public anyway so its i belive i sent these 2

[Edit - removed emails]

4

Thanks for the information.

I didn’t actually see any tickets associated with those emails. If you could, place another request at our contact page and I can make sure the CS team is notified immediately.

5

i just sent it again might try a diffrent web browser if it did not go though

6

looks like firefox was the problem

1 Like
7

Ticket received - I’ll notify the CS team. Thank you!

8

thanks for the help

1 Like
9

one question how do i get the 2FA codes back or are they gone

10

my bad just needed to re-sync the vault