I was considering switching to Bitwarden - there are a lot of things I like about it. But I have to reconsider and select another option.
I wanted to reset my password, and I always forget to switch to EU before requesting a hint. By the time I switch back to EU and resubmit, I get the error about rate limit exceeded, and there is no going back - EVER! Hours later (about 6 hours later) still the same.
I changed laptop, same issue! I changed network, it worked once, but I forgot to switch to EU, mistake easily made by anyone, so second time same problem again, Rate Limit Exceeded, and now no going back! I have no more networks I can try
I cannot trust my passwords and secrets to something that so easily and irreversibly fails!
same for me 3 emails on three different connections gives me a stupid shark captia and fails first and every time with the same error rate limit exceeded so the rate limit is 0 apparently.
Like burgui, I got this error trying to create my account.
In my case, I put in an initial password hint which too long. Apparently, someone decided to limit password hints to 50 characters, but
didn’t mention this limit in the dialog box,
decided to validate this only on the server side, so there is no feedback as you type your hint that it is too long, and no counter for you to see if you’ve shortened it enough
and failed to realize that if you don’t validate the input on the client side, you will inevitably get multiple attempts to submit the form
Fortunately, in my case, waiting 10 minutes seems to have resolved the rate limit error, but improving the user interface (see specific suggestions) for what is literally the first interaction before you even start using Bitwarden should be a priority
