Problems with syncing a local bitwarden account and one created via SSO

Hi, all.
We use bitwarden SSO with ADFS.
Problems:

  1. Periodically after creating an account via SSO, the master password set does not fit (immediately after registration)
  2. Some accounts (created via an invitation) are not synchronized with the account authorized via SSO (a duplicate account is created with the same email adress)
    How can these problems be solved?

Hi @GalkovskyIA, welcome!

I’d definitely recommend getting our fantastic CS team to help you out. They can be reached at bitwarden.com/contact and would be more than happy to troubleshoot with you :slight_smile: