Premium Plan ---> Family Plan

I’ve been a premium plan user and just upgraded to the family plan. How do I get my premium vault over to the family plan?

Hey @TAC if you purchased a family plan you can cancel the individual premium plan as the family one includes the same features.

After you setup collections you can then multi-select items from your individual vault (using the web vault) to move the family vault (org vault)

I’ve been using both a premium and family plan for at least 2 years thinking they were separate but had to be used in tandem. So if I cancel the premium plan, all data will remain in my vault? I should backup my vault and try this. Thank for the heads up!

Feel free to connect with the support team at to determine if you have an older plan type that may not include premium.