fede777
(Fede777)
April 1, 2026, 3:18pm
1
Hi, I used the webapp 3 times today and got this popup every single time, can we get a check to not display it again?
We already have the Upgrade button on the side bar.
1 Like
dwbit
April 1, 2026, 3:23pm
2
Hi there, are you closing your browser or clearing cookies between sessions?
fede777
(Fede777)
April 1, 2026, 3:35pm
3
Hi, none of those, same Chrome session, no cookie cleaning at all. I do have ublock origin lite, if that says anything.
dwbit
April 1, 2026, 4:18pm
4
Thanks for confirmation, is this a newly created account?
Can you share the details here , so the team can review?
fede777
(Fede777)
April 1, 2026, 4:23pm
5
No, not new, couple of years already.
Where exactly should I share?, that help link is kinda generic.
dwbit
April 1, 2026, 4:37pm
6
Use the ‘contact support’ on the right side (might be in 3 dot menu if you’re on mobile).
fede777
(Fede777)
April 5, 2026, 5:44pm
7
Any update on this? keeps happening, even on another PC with W11, so it’s not specific to me it seems.
fede777
(Fede777)
April 5, 2026, 6:08pm
9
Yes, right after dwbit told me to.
grb
April 5, 2026, 7:01pm
10
And? Any updates from them?
fede777
(Fede777)
April 6, 2026, 5:06am
11
After a couple emails, support told me there’s an issue on github to follow this, which is 5 hours old, this post is 6 days old
opened 11:23PM - 05 Apr 26 UTC
bug
web
### Steps To Reproduce
1. Go to https://vault.bitwarden.com/#/login
2. Login
… ### Expected Result
After clicking X to close or "Continue without upgrading," without clearing cookies, the popup doesn't appear again on subsequent logins.
### Actual Result
After logging out, and after an undetermined amount of time has passed (about two hours in my case), the popup returns.
### Screenshots or Videos

### Additional Context
Note that if the user logs out and logs back in _immediately_, this DOESN'T happen. Some _undetermined_ time must have passed for this to occur.
This has also been reported on the community:
https://community.bitwarden.com/t/premium-feature-offer-popup-bw-web-app/95495
### Operating System
Windows
### Operating System Version
Windows 11 Pro, 25H2, Build 26200.8039, Windows Feature Experience Pack 1000.26100.300.0
### Web Browser
Firefox
The community report above also shows Chrome is affected.
### Browser Version
Firefox 140.9.0esr
### Build Version
2026.3.1
### Issue Tracking Info
- [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
grb
April 6, 2026, 3:08pm
12
Great! Any further updates will be in that Github thread, and since you are evidently subscribed to it already, you should get notified if there are any developments.