Passkey creation fails on Android

Ask the Community Password Manager
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1

Hi there,

Yesterday I wanted to recreate a passkey, but it failed. Tried the same for multiple logins (Amazon, eBay, PayPal, …), but none of the passkeys could be created.

Bitwarden saves the new passkey in the selected login, but the server seems to not receive any passkey data and returns a general error message to retry.

Using the Bitwarden App on Android 15 with a Pixel 7a if it helps.
Existing passkeys still work.

Testing with another Android device, although being the default autofill app, bitwarden never starts or is recognized but the default Google password manager happily shows up.

While this is another common problem with bitwarden…Can you still create passkeys?

Everything works as expected with the Google Password Manager, so it is definitely a Bitwarden issue.

Best

2

Passkeys are still iffy in general currently due to the varied ways different sites implement them (and the degree that they implement them correctly).

I experience enough challenges trying to set them up on some sites using the browser extension - I don’t think I’d even try to create one using a mobile app. Can you create them using the browser extension, for the sites that you are having problems with?

3

@foin Welcome to the forum!

Indeed, there seem to be problems with passkey creation with the mobile app on Android at the moment.

Maybe best thing you can do: add your experiences to one of those bug reports:

PS: I added “on Android” to the title.