Newbie, self-hosting issues

hi everybody, newbie here, just installed my self-hosted instance on a Ubuntu VPS, I followed the official guide for Linux.

after starting everything seems to run just fine, however:

  • when I try to add a new user I get that the email is already taken
  • when I try to access the admin portal to troubleshoot the above, I get “an unhandled server error has occurred” and can’t get to the portal

I have read around and I was missing a couple lines for TLS SMTP auth in the YML file, however the issue persists.

my instance is basically unusable. I will appreciate any hint. thanks!

Welcome to the community @darkchina811! If you’re still experiencing this issue please feel free to reach our Support Team; They’ll be happy to take care of you!