Master password not recogised!

Just joined - created master password - tried to log in and got message saying it is wrong!!! It isn’t! As I wrote it down and copied into sign in box, also typed it in. So, can’t start again because it says my email is in use. SO, what can I do? Not at all reassuring.

tried again and now it’s recognised! What’s happening?

If there is nothing important in your vault, you can reset your account there.

Thanks - it appears to be working now - relief!