Master password is not working on website (tried different browsers) but works on desktop app

I tried Safari, Chrome, and Edge on macOS sonoma, it says my username/password are incorrect, but I’ve quadruply checked, they are fine. Same with the iOS app.

When I login to the macOS Bitwarden desktop app, I can login fine - after the master password is accepted, it asks for my 2FA code, I entered it, and I was in.

Something is up with the website authentication?

It’s not a region issue, all logins were at bitwarden.com

I confirm that my colleague and I are experiencing the exact same issue. We are unable to log in to the global web version of Bitwarden and are encountering an incorrect password error. The status needs to be updated.

I see errors in the browser console (HTTP 400, which is odd since if unauthorized shouldn’t it be a 401?). See screenshot.

As of this post, I tried logging in via the website again, and it now works.

2 Likes

This shows a glitch experienced by some:

https://downdetector.com/status/bitwarden/

It captures this kind of events better than the Bitwarden status page itself.

New User as of today. Having same problem, yet I know email address and password are correct.

Same here :open_mouth:

I’m connected on iOS and Firefox (addon), but can’t on Web :slight_smile:

@Paul5 Welcome to the forum!

If you haven’t already done so, you and @Moskito should confirm that you have selected the correct server domain at the bottom of the login page:

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