I installed the desktop app from the App Store. I get the following error message when i start the app
Uncaught Exception:
Error: dlopen(/Applications/Bitwarden.app/Contents/Resources/app.asar.unpacked/node_modules/@bitwarden/desktop-napi/desktop_napi.darwin-x64.node, 0x0001): symbol not found in flat namespace ‘OBJC_CLASS$_ASPasskeyCredentialIdentity’
at process.func [as dlopen] (node:electron/js2c/node_init:2:2559)
at Module._extensions…node (node:internal/modules/cjs/loader:1602:18)
at Object.func [as .node] (node:electron/js2c/node_init:2:2786)
at Module.load (node:internal/modules/cjs/loader:1295:32)
at Module._load (node:internal/modules/cjs/loader:1111:12)
at c._load (node:electron/js2c/node_init:2:16955)
at Module.require (node:internal/modules/cjs/loader:1318:19)
at require (node:internal/modules/helpers:179:18)
at Object. (/Applications/Bitwarden.app/Contents/Resources/app.asar/node_modules/@bitwarden/desktop-napi/index.js:109:29)
at Module._compile (node:internal/modules/cjs/loader:1484:14)
I deleted the app and removed the folders recommended in another post, reinstalled the app and get the same error.
I am on a 2017 MacBook Pro. running Ventura 13.7.2
Uncaught Exception:
Error: dlopen(/Applications/Bitwarden.app/Contents/Resources/app.asar.unpacked/node_modules/@bitwarden/desktop-napi/desktop_napi.darwin-x64.node, 0x0001): symbol not found in flat namespace (_OBJC_CLASS_$_ASPasskeyCredentialIdentity)
at process.func [as dlopen] (node:electron/js2c/node_init:2:2559)
at Module._extensions..node (node:internal/modules/cjs/loader:1602:18)
at Object.func [as .node] (node:electron/js2c/node_init:2:2786)
at Module.load (node:internal/modules/cjs/loader:1295:32)
at Module._load (node:internal/modules/cjs/loader:1111:12)
at c._load (node:electron/js2c/node_init:2:16955)
at Module.require (node:internal/modules/cjs/loader:1318:19)
at require (node:internal/modules/helpers:179:18)
at Object.<anonymous> (/Applications/Bitwarden.app/Contents/Resources/app.asar/node_modules/@bitwarden/desktop-napi/index.js:109:29)
at Module._compile (node:internal/modules/cjs/loader:1484:14)
I’m not quite sure which folders you deleted - after deinstallation, you should try to delete all local storage (Storage | Bitwarden Help Center) and then reinstall. @trapassati I would suggest the same for you.
After upgrading Bitwarden to version 2025.1.0 in the App Store this morning, an error was reported when opened: A JavaScript error occurred in the main process
Thanks! That was the article i followed when i deleted those items. I also got this on a fresh install, first time ever. I did delete the app, and removed those items. Reinstalled and still getting that error.
Same issue here. Originally installed some months ago and updated from the App Store, but tried a fresh website download too and no change. (New version 2025.1.0)
Did a full delete of everything with “bitwarden” in its name, restarted and reinstalled, and get the same error.
MacOS Ventura 13.7.2 on MBP M1Max
A JavaScript error occurred in the main process
Uncaught Exception:
Error: dlopen(/Applications/Bitwarden.app/Contents/Resources/app.asar.unpacked/node_modules/@bitwarden/desktop-napi/desktop_napi.darwin-arm64.node, 0x0001): symbol not found in flat namespace ‘OBJC_CLASS$_ASPasskeyCredentialIdentity’
at process.func [as dlopen] (node:electron/js2c/node_init:2:2559)
at Module._extensions…node (node:internal/modules/cjs/loader:1602:18)
at Object.func [as .node] (node:electron/js2c/node_init:2:2786)
at Module.load (node:internal/modules/cjs/loader:1295:32)
at Module._load (node:internal/modules/cjs/loader:1111:12)
at c._load (node:electron/js2c/node_init:2:16955)
at Module.require (node:internal/modules/cjs/loader:1318:19)
at require (node:internal/modules/helpers:179:18)
at Object. (/Applications/Bitwarden.app/Contents/Resources/app.asar/node_modules/@bitwarden/desktop-napi/index.js:123:29)
at Module._compile (node:internal/modules/cjs/loader:1484:14)
Given that uninstall/delete storage/reinstalll did not fix this, I would contact support. ([email protected]). Be sure to include your symptoms and what you tried, as you have documented here. They have better insight into other problem reports and potential work-arounds.
Just attempted once more to completely uninstall Bitwarden including all local storage, reinstall via the App Store, and ran into the same JavaScript error when attempting to launch.
Hello!
This is marked as solved? If we downloaded the broken update and it failed for us. How do we fix this?
Has this been marked as “solved” to acknowledge that it is an issue and a fix is in the works? If so, how will we be notified that it is in fact fixed and what to do?
