Bonjour. J’avais installé Bitwarden sur mon pc, et sur mon iphone. Malheureusement je ne retrouve pas le mot de passe principal et sur le pc, bitwarden est devenu inutilisable. Sur l’iphone, je peux toujours l’utiliser car je l’ouvre avec face id. Il y a-t-il une possibilité de récupérer le mot de …

I was able to recover my passwords using the JSON backup I had made. Regards

@simipi Welcome to the forum! [image] simipi: Is there any way to recover the master password? No, for security reasons, there is no method for recovering the master password. You should start copying your credentials from your iPhone, because you will need to register for a new Bitwarden a…

I understand the principle perfectly. Regarding my iPhone, which I still have access to, is there no way to recover this password?

[image] simipi: is there no way to recover this password? No, if you don’t have your master password somewhere – like on your emergency sheet(s) – then it’s not recoverable. There also is no “secret backdoor” or something like that. [2025-11-09--12-03-23-vivaldi_ksJxuBJXWb] (–> https://bit…

Hello, in order to recreate my account, how can I delete the old one? I followed this URL, but I’m not receiving an email. https://vault.bitwarden.com/#/recover-delete (or https://vault.bitwarden.eu/#/recover-delete )

Are you sure you’re using the correct email address, without any typos, and on the correct Bitwarden server region (US/.com v. EU/.eu)?

merci, j’ai reçu le mail. cdt Translation (added by @Nail1684 ): Thank you, I received the email.

Were you able to export your vault data from the old account? It is recommended to use JSON for the export format (or ZIP, if you have stored any file attachments to your Bitwarden vault); if you elect to encrypt your export, it is essential to choose the “Password Protected” option (because the “A…

[image] grb: it is essential to choose the “Password Protected” option (because the “Account Restricted” option cannot be imported into a new account). … to avoid that “trap”, it really would be helpful if “password protected” would be the default option… (–> feature request: Make "password p…

je vous remercie tous pour votre aide et suggestions. cordialement Translation (added by @Nail1684 ): Thank you all for your help and suggestions. Sincerely

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