Login prompt keeps popping up in unexpected places

bituser · September 24, 2024, 10:29pm

In this image, it’s insinuating itself over another forum’s message field, when I scroll. You scroll down and up an it keeps appearing and disappearing.

Obviously, the Bitwarden icon should not be sitting in the message thread title field.

Neuron5569 · September 24, 2024, 11:01pm

Hello,

You may want to turn off this setting:
Settings → Autofill → Show autofill menu on form fields → Off

With this turned off, you can still use “Ctrl-Shift-L” to cycle through your credential quickly (or use the Bitwarden extension icon).

bituser · September 25, 2024, 12:01am

Hi Neuron5569,

Thanks, I guess that’s the only choice right now. As you know, It’s supposed to be for form fields. Do you think think it will be addressed?

Neuron5569 · September 25, 2024, 2:49am

I am sure these will get resolved somewhat over time as they get reported. Here’s how to report the “autofill” problems on browser extensions:

github.com/bitwarden/clients

Autofill isn't working for a specific site

opened 09:44PM - 18 Feb 21 UTC

closed 07:43PM - 23 Feb 24 UTC

cscharf

enhancement help wanted browser

## Describe the Bug We are aware of many sites' login forms, payment gateways…, identity forms, etc. where the Bitwarden browser extension either on a single platform/browser or multiple will not autofill information. This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users! ## Expected Result When you have autofill configured and get to a page where you have saved credentials within Bitwarden, and your browser extension is unlocked, the credentials should be automatically populated. Otherwise, if you have saved information and use a manual action or command to autofill credentials, identity information, card information, etc.; it should properly populate the form. ## Actual Result This works most of the time, but not always and it can depend on _many, many_ factors. Some sites simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix! ## Call to Action Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages and forms where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work. [Report autofill failure](https://forms.gle/yYVQkepxxLKZ3kR6A) [Report autofill failure on **Mobile**](https://github.com/bitwarden/mobile/issues/1389) If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.

which tells you to use this form:

54car54 · October 14, 2024, 12:18am

Hello,

I’m having maybe a similar or different issue especially on F-Secure’s community site using Chrome and Edge. After being logged in, the login prompt will randomly popup on the left hand side of the page. I have it set to “When field is selected (on focus)” as I would really rather not use a 3 key workaround option for now.

Thank you for your consideration

grb · October 14, 2024, 3:53am

@54car54 Welcome to the forum!

The keyboard shortcut is not a “work-around”, it is the main way that Bitwarden does autofill. You have the option of re-assigning the shortcut to a different key combination (or even a single key, like one of the function keys).

Regardless, is there a reason why you’re not changing the “Show autofill menu on form fields” option to “When autofill icon is selected”?

54car54 · October 14, 2024, 9:45am

Thank you for the welcome and your reply, @grb I haven’t used Bitwarden in a long time, and never got proficient enough to know the settings and options very well. I will give these a try