Logging into browser extension with two-step enabled

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1

Hi,

I just enabled two-step authentication, and it’s working fine when I log into the Bitwarden website. It logged me out of the Chrome extension when I enabled two-step (not surprisingly), but now I’m unable to log back into the Chrome extension. When I try to log into my account in the extension, it accepts my username/password, but does not prompt for 2FA code, nor does it log in successfully. It just stays not logged in. How can I log in on the Chrome extension after enabling two-step? Thanks

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2

Hello @Sacklunch - welcome to the Bitwarden community.

That is unexpected behaviour, and it sounds like something may have become corrupted in your profile in Chrome. You might try uninstalling the BW extension, completely restarting Chrome, and then reinstalling the extension. That should reset your profile and might get the extension working again.

Let us know how you make out.

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