iOS app 'pull down gesture' not initiating a vault sync

moonbelly · January 3, 2025, 2:19pm

Hi, evaluating the bitwarden app on iOS. I have activated the option to ‘Allow sync on refresh’. However, when pulling down in the vault, the valut is not being synced. The only way currently to sync the vault is performing a manual sync from the settings menu.
Is there a way how to get the pull-down gesture sync feature to actually perform a vault sync?

Nail1684 · January 3, 2025, 2:24pm

Usually, it should work like you described it - see here: Manual sync - mobile app | Bitwarden Help Center …

Apart from that, the vault also syncs automatically:

(Sync your Vault | Bitwarden Help Center)

DoctorB · January 3, 2025, 5:52pm

I am also using latest BW with latest iOS/iPhone 16
Just noticed the “Last sync” time in settings/other is not updating when I do a pull down sync. Not sure if that is a bug with the time shown or the vault actually not syncing.

So I added a new item on another device and it shows immediately on the iPhone so the background sync happened automatically but the Last time sync time has not updated so it is not a reliable method of determining if a sync has occured.

Nail1684 · January 3, 2025, 5:56pm

@moonbelly @DoctorB Ahhh… actually, there seems to be an issue with the manual sync with the current iOS mobile app:

github.com/bitwarden/ios

Pull-down to sync broken in 2024.12.0

opened 05:34PM - 17 Jul 24 UTC

navels

bug

### Bitwarden Beta - [X] I'm using the new native Bitwarden Beta app and I'm …aware that legacy .NET app bugs should be reported in [bitwarden/mobile](https://github.com/bitwarden/mobile) ### Steps To Reproduce Change a vault entry (or add/delete an entry) via the web UI or chrome extension. Open the iOS app and pull down to sync. ### Expected Result Changes are reflected in the iOS app. ### Actual Result Pulling down appears to trigger a sync, as the grey spinner appears briefly and there are no error messages, but the changes aren't reflected in the app. ### Additional Context Some notes: Experiencing the same behavior in the legacy iOS app. If I log the client out and back into the vault, a sync is performed and vault changes are reflected in the client. It is only pull-to-sync that isn't working. I am using the Vaultwarden backend (previously known as bitwarden_rs). I have logging enabled on the backend and I can see there is no request made to the backend when manually syncing in the iOS app. Compared to when I manually sync the browser extension, which shows a sync request: ``` Jul 17 10:00:34 vaultwarden vaultwarden[94606]: [2024-07-17 10:00:34.969][request][INFO] POST /identity/connect/token Jul 17 10:00:34 vaultwarden vaultwarden[94606]: [2024-07-17 10:00:34.970][response][INFO] (login) POST /identity/connect/token => 200 OK Jul 17 10:00:35 vaultwarden vaultwarden[94606]: [2024-07-17 10:00:35.075][request][INFO] GET /api/sync Jul 17 10:00:35 vaultwarden vaultwarden[94606]: [2024-07-17 10:00:35.098][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ``` I get nada in the logs when syncing in the iOS app. ### Build Version 2024.7.0 (1194) ### Environment Details - Device: iPhone 12 Pro - iOS Version: 17.5.1 ### Issue Tracking Info - [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.