I cannot stop my Chrome browser from using Google password manager. I have spent the two days trying get it to work.
I have disabled the Google password manager and in my browser settings, it states: “bitwarden Password Manager is controlling this setting”.
I have researched on this community, Reddit, watched videos, etc. but cannot figure out how to get bitwarden to be used to retrieve my passwords.
To test bitwarden I have, on a few websites that I already have a username and password for, used bitwarden to generate a new random password, saved it in the bitwarden extension, and saved it to the website (changed the old password to the new one). I then log out of the website I just changed the password in, log back in and the password that is populated in the website is the old password.
I have cleared my PC’s cache, rebooted several times, but I can’t get bitwarden to populate my websites passwords properly. Help please.
That indeed sounds, as if your old password would be still stored in and filled in by the browser password manager. - If you have a copy/backup of everything (!), you could delete the credentials you stored in Google Chrome… but maybe before you do that, we should look, how to deactivate the Google Password Manager first:
In Chrome, if you go to Settings → Autofill and passwords → Google Password Manager → Settings, did you deactivate the first three settings?
Settings → Autofill → Make Bitwarden your default password manager (activated I guess?!)
If that doesn’t work, I think, you should try to deinstall the Bitwarden extension, make sure Google Chrome password manager is deactivated (see screenshot above), and install the Bitwarden extension then again.
Also make sure, you have the corresponding URLs in your login items, as they are essential for autofill to work - more to that here: Using URIs | Bitwarden
Thanks for your help. I believe I followed your instructions properly but it is still not working. I uninstalled and reinstalled the bitwarden extension, ensured google password manager was off, turned bitwarden on in settings, rebooted, etc.
Any other ideas? If not do you know how I can get my $10 returned for my purchase of Enterprise? A product should not be this hard to use.
In Chrome when you go to Settings → Autofill and passwords → Google Password Manager → Settings at the very top of the settings dialog box it should show that “Bitwarden Password Manager is controlling this setting” if not something is not set correctly.
Do you have another browser installed or if not can you install one (for example, Brave), then install the Bitwarden extension in it and test it (after being sure to disable Brave’s password management just like you did for Chrome)?
That would help determine if it’s a Chrome-specific thing or something else (meaning if it works properly in Brave, then there’s something else going on with Chrome).
As far as getting a refund if you do decide to cancel your BW service you probably would need to reach out to Support.
I have Firefox installed and the bitwarden extension is also installed (did that last week). But it will not accept my master password now, although it works in Chrome.
Did you try to login to the server region, your account was created on (either US/.com or EU/.eu)? – Because it won’t work with the other server region.
Installed Brave, it worked for my Air Canada login but for Budget car rental bitwarden had nothing for user name in login credentials. I guess it didn’t get copied over properly when I imported my Chrome passwords. Wow this is difficult!
