How to request emergency access? No gear icon

Hi everyone! I’ll reach out to our documentation team internally to notify that they need to update the reference to the gear icon to the three dots, but the rest of the steps should be correct.

In the screenshot shown, you have not yet confirmed access, which is the final step in granting access to that user. Until the user is confirmed, they will not see the option to request access.

I hope this helps, but please let us know if you continue to experience issues!