I’ve set someone up as an emergency user and he now has view only access. He can only see the vault items that are not in an organization. He can only see the items that are in the personal vault only. I need him to see all of my vault items. I don’t need the organization so I’ve been trying for hours to move the organization files to personal, but I’m stymied. I’ve tried cloning the organization files and moving them to the personal vault, but that doesn’t work. Please advise! Thanks!
Hi David, Thank you so much for your help! I had just come back here to delete my question since I found out at another post that I could export from the organization then import into the personal vault
using .json It worked out just great!
Thanks, but I had to change the user to which I want to clone the organization item to owner level… Is this right? So everytime I want to do this I have to give the user owner level and then change it back to user level which is annoying as I have to log in and out several times…