How to delete my bitwarden community account here?

anon31427389 · September 26, 2023, 4:19pm

Hi all,

I would like to know how to delete my Bitwarden community account here. how to delete my bitwarden community account here?

Relouis · September 26, 2023, 4:46pm

Hi,

“Account” > “Preferences” > “Delete my Account”-Button.

Greetings

anon31427389 · September 26, 2023, 4:54pm

This button does not appear.

Relouis · September 26, 2023, 5:12pm

In the mobile view, the button is not visible for me either. If you log in via a computer, then you see the button.

grb · September 26, 2023, 7:49pm

I think @Relouis is talking about deleting your Bitwarden vault. I would suggest sending a direct message to @JaiBitwarden and request deletion of your forum account.

Relouis · September 26, 2023, 8:07pm

Hey grb,

I’m talking about the bitwarden community account.

Greetings

grb · September 26, 2023, 8:15pm

@Relouis Thank you for clarifying. Would you mind sharing a screenshot (after redacting personal information)?

This is what the Community Forum account preferences page looks like for me in a Chrome browser on a Windows PS — I don’t see a Delete my Account button:

Relouis · September 26, 2023, 10:36pm

Hello grb,

I tried reproducing it again, but unfortunately I no longer see the “Delete my account” button. However, I found an image on Google similar to the one I was shown 5 hours ago.

https://community.bitwarden.com/uploads/default/original/3X/6/4/643553b0eafaa666329508aa1deab3cb92ccd15b.png

I modified your image and it looked exactly like mine 5 hours ago, just with my data etc.:

Greetings Relouis

Axel · September 27, 2023, 1:01am

Hey,

Click your profile image in the top right corner.

Click on the symbol furthest down in the right column (looks like a person).

Click preferences.

Scroll down.

Hope it works!

grb · September 27, 2023, 2:31am

The issue is that the red “Delete My Account” button appears only for some users, but is hidden for other users, and is sometimes visible/sometimes hidden for yet other users.

Axel · September 27, 2023, 2:46am

My mistake, I should have read through the comments more diligently before posting.

What an interesting issue. Hopefully, there’s a fix soon!

Relouis · September 27, 2023, 5:18am

Hi Axel,

Thank you for sharing your image.
This is what I mean.

Greetings

anon31427389 · September 27, 2023, 1:18pm

If someone can delete my account from this community, I will be happy (I tried to do the step by step you all advised, but I still haven’t succeeded).

grb · September 27, 2023, 5:53pm

If the button is not visible for you, it would have to be done by an admin.
Paging: @bw-admin @JaiBitwarden @sj-bitwarden

sj-bitwarden · September 27, 2023, 6:25pm

Hi @anon31427389, we’re sorry to see you go, but I will get this taken care of for you.

Best Regards,
Sai