Hello everyone, I apologize if I’m posting in the wrong place, I need help.
I have my BitWarden account username and password, but when I try to log in it asks me for the verification code of the authenticator app, unfortunately I lost the phone I used for this and I can’t generate the code, is there a way to regain access to my BitWarden account?
@Gae Welcome to the forum!
First, you chose server:self-unified as a tag - so, are you indeed self-hosting your own Bitwarden server?
In the following, I assume, you are not…:
This would be the perfect time to use your 2FA recovery code!
If you don’t have that – and you also don’t have any other form of 2FA activated/available for your Bitwarden account – then the unfortunate answer is: there is no way to regain access to your Bitwarden account then.
If you have any device/BW app still logged in, then cut internet access to that device immediately, stay logged in, and export everything - with your master password, you should be able to make an export. If not, for whatever reason, then export every entry manually, if necessary.
PS: If you have none of that, that would be also the time, to use your last export, to recover as most as possible. – And for the future, make an export/backup from time to time, and create at least one emergency sheet.
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as a 2-step verification I used authy, but this whole problem arises from the fact that to access gmail/chrome and to access bitwarden I used authy on the smartphone and now the display doesn’t work, tomorrow I’ll go and see if I can get the display replaced on the smartphone, if it’s possible I’ll save the backup codes and export the .json file
No offence, but you would have the exact same problem, if you had lost your phone, if it was stolen, or destroyed by whatever accident, or just “died” from one day to the other (has been known to happen to phones)… your problem arises from the fact, that you don’t have the 2FA recovery code on your emergency sheet… you could have even stored the TOTP seed code (you have in Authy) on an emergency sheet to set it up on another phone/app again. (and/or maybe set up a second option of 2FA for your Bitwarden account, as an alternative for your phone/Authy) - To make your access to Bitwarden dependent on one phone seems a bit risky.
Anyway, I wish you luck, that you get access to your Authy back! But better prepare for such a situation the next time. 
But for the 2FA recovery code, you have to log in to the web vault.
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I finally managed to get my phone fixed and I managed to regain access, I saved backup codes and json files, I also created an email and a recovery email that I will use only for bitwarden, now I will make a backup with authy, is there anything else I can do? Thanks for the help.
Since the email isn’t your regular email, be aware that it’s important to regularly check for emails from the new account, as Bitwarden will send “New Device Logged In” emails, which might be an early indication of a security breach.
Making regular exports for backups is also a good idea. And so is storing them on multiple media, kept in different physical locations.
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Seems like a decent start. I would review the “Guide for Getting Started” to see if you missed anything, and I would add your TOTP secret key onto your emergency sheet.
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