Google Chrome Extension issue

Hello,

when login i have an error: toWrappedAccountCryptographicState

When regarding the plugin we got a gray box.

If we wait a few minutes we are able to have access to the vault secrets. No login issue if we connect directly via web browser. It really seems an issue with the Google Chrome Extension. The extension version is 2026.2.0 and Google Chrome Version 146.0.7680.72 (Official Build) (arm64) in the macos version 26.2.

Sometimes we also have an error saying the master password is incorrect, but the user logo on the extension shows we are connected and to fix we have to logout and login back.

Uninstall and reinstall the extension doesn’t solve the issue. To test, you can logout and try to login and the issue appears.

Someone is facing same issues and how did you fix?

Best Regards

@mxp75 Welcome to the forum!

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It seems, you are using an unofficial server software, which is not supported by Bitwarden, as it is an independent product. From time to time, there will be compatibility issues between the official Bitwarden client apps (browser extension, mobile app, desktop app…) and an unofficial server product, when Bitwarden implements changes to its own server software and/or client apps. “…Bitwarden cannot guarantee that official clients will work perfectly with non-official servers.”

(Also due to this - and for other reasons - we recommend using the official Bitwarden server software.)

It is generally not possible for members of the Bitwarden community (users or developers) to help with such issues - and with issues of the unofficial server itself. Please seek support in their community spaces.

If you can replicate your issue on an official Bitwarden server, feel free to open a new thread here.