I’m getting this error trying to pay for an enterprise license. I submitted an email to support hours ago and haven’t received a reply yet. This isn’t very promising for when I have a critical issue down the road.
The team has your request and will reach out as soon as possible. Things have gotten very busy over the last few days
One important note is that enterprise accounts are automatically flagged in our support queue and absolutely receive priority responses.
Thank you, I appreciate it. I was surprised I didn’t even get one of those “hey we got your email and we’re working on it, here’s your ticket number” kind of automated replies, so I was worried the email went into a black hole.