First login after OnPremises setup doesn't work

Hello all.

I just finished installing Bitwarden OnPremises. I opened the URL to create the first user, but when I clicked the “Create account” button nothing happened. If I try using the Windows app, a error apear “Failed to fetch”. Someone know what it could be? Thank you in advance.

@Wallau Hi!

As you didn’t get a response so far, I share my speculation with you:

  1. I’m not familiar with “Organizations” to be honest, and I’m not sure what you mean by “the URL”, but don’t you have to invite members to add a user? (Organizations Quick Start | Bitwarden Help Center) - If that alone doesn’t solve this:
  2. Did you try a different browser?
  3. By “Windows app” you mean the desktop app? - If there was a hiccup in the app, try to deinstall, possibly delete the local data (Storage | Bitwarden Help Center), and then reinstall.

Hi @Nail1684.

Thank you for you attention. About your questions:

1 - URL I mean the IP of my Bitwarden server, on my personal PC browser I put the server IP “ex. 10.10.10.100:8080” and the Bitwarden login apear. This is my first login so I click on “Create account”. Next, the error appears.
2 - Same thing on Edge, Chrome and Brave.
3 - Yes, the Desktop app.

Same problem on several machines on my lan.

Did you already see (and follow) this guide: Self-host an Organization | Bitwarden Help Center ?