Error message when importing passwords

Ask the Community Password Manager
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1

Hello, I tried importing a .csv file into my vault using the “Chrome (CSV) Instructions,” however I get an error message every time:

BW error message import
BW error message import993×628 44.7 KB

Any ideas as to why I can’t import passwords? Thank you!

2

@mcstrangelove Welcome to the forum!

Can you open the Chrome Passwords.csv file in a text editor app, copy the first row of text in the file (which should show only column titles), and paste it here?

3

name,url,username,password,note

4

Try the following.

Create a copy of your Chrome Passwords.csv file, then open the copied file in a spreadsheet app (e.g., Excel), and make the following changes in the first row:

  • Change url to login_uri (all lowercase; note that the last letter is an i, not an l);
  • Change username to login_username (all lowercase);
  • Change password to login_password (all lowercase);
  • Change note to notes (all lowercase; note the s as the last letter)
  • Create 6 new columns, by adding the following 6 column headers in the first row of the spreadsheet: type, folder, favorite, fields, reprompt, login_totp (all lowercase).

Next, in the 6th column (just below the column header type), paste the word login (all lowercase) into each row that contains exported data.

Save the file, and now select the format “Bitwarden (csv)” when importing the new file into your vault.

5

That worked, thank you! I assume I should use those headers in the .csv file going forward?

6

You’re welcome — however, I’m not sure what you mean by “going forward”…

If you were able to successfully import your Chrome/Google passwords using the method I outlined, why do you still need to use the .csv file? If you have confirmed that the passwords were properly imported into your Bitwarden vault, the best thing to do is to delete the .csv files (so that they don’t get into the wrong hands).