Error email "an unhandled server error has occurred" for validating on a new install

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1

Hello everyone,
I recently installed bitwarden in self-host mode, but when I go to run email verification I get this error
“An unhandled server error has occurred”

Here are my paramenters in /opt/bitwarden/bwdata/env/global.override.env

globalSettings__baseServiceUri__vault=https://192.168.50.134
globalSettings__baseServiceUri__cloudRegion=EU
globalSettings__sqlServer__connectionString="Data Source=tcp:mssql,1433;Initial Catalog=D>
globalSettings__identityServer__certificatePassword=uoxo86ScNCa8mWXNSrnb6gu3THu78Tdj
globalSettings__internalIdentityKey=PfDQOYoQKqi0uX3dxQGd293JrQP8gKz5TZUt9OeuFJV9EOGKFHRM5>
globalSettings__oidcIdentityClientKey=Fz4DqPcW5GQqwlfTxcMUxxkU4taVvppMydtMICM6axreZ1iaMPY>
globalSettings__duo__aKey=M39m9EHCG6NDMGDVfzhCLPLxDU5Cw1RfgbsQUAkEzeaNkfKCrrsox2gnUfuE6Mtd
globalSettings__installation__id=142e319c-d2b2-48b9-ba44-b1b700836ca6
globalSettings__installation__key=6o3PJi1Ellhwtv0Myhz2
globalSettings__yubico__clientId=REPLACE
globalSettings__yubico__key=REPLACE
[email protected]
globalSettings__mail__smtp__host=smtp.mydomain.it
globalSettings__mail__smtp__port=465
globalSettings__mail__smtp__ssl=true
[email protected]
globalSettings__mail__smtp__password=mypassword
globalSettings__disableUserRegistration=false
globalSettings__hibpApiKey=REPLACE
[email protected]

I confirm that that smtp settings work correctly on my email clients.

1 Like
2

any help? I have tried anything but can’t valide emails :pensive:

3

UP
any help can be appreciated :pray:t2:

4

@Stephen88 Welcome to the forum!

Unfortunately I have no insight into your issue, but I would suggest that you contact Bitwarden’s customer support for assistance.

1 Like
5

The Bitwarden community is presenting the same error at the moment when you try to verify your email address.

1 Like
6

so there is no solution at the moment? :cold_sweat:

7

Have you tried contacting Bitwarden’s Customer Support?