Hello,
Here’s a way to test if your account is still active (remember that selecting the right server is very important). You can attempt to delete the account without entering a password. Don’t worry; you will need to confirm the deletion via email. If you don’t confirm, the account won’t be deleted.
- American cloud:
https://vault.bitwarden.com/#/recover-delete - European cloud:
https://vault.bitwarden.eu/#/recover-delete
If your account is still on a particular cloud, you will receive an email within a minute. I suggest trying one cloud at a time to determine which cloud triggers the email.
If you receive an email at your account, you should now try carefully copying the email and password to log into the web vault. Instead of typing them directly into the login fields, enter the email and password into an app (like Notepad) where you can see them, and then copy and paste them into the browser. Use the password you know is correct. If that doesn’t work, try possible mistyped passwords, add the usual numbers, try other passwords you use, or ask a trusted person to help verify your credentials. Here are some additional ideas: