Hello BW team.
I’m wondering if there is or will be a feature in BW that will automatically grant access to an emergency contact upon death of the original account holder, but without setting the emergency contact up in advance.
Digital estate planning is becoming more and more critical in today’s world. But not everyone wants to share access to their accounts and digital assets (or even bring up the topic) with their next of kin prior to death or incapacitation. I have read thru the emergency access feature and I know that it could somehow be used for this, but it seems to assume that there is someone pre-designated and aware of this status as an emergency contact. But what if you don’t want to bring that up in advance with the person you want as an emergency contact? It would be valuable to have a feature that could somehow grant access to an individual designated by the account holder upon death or incapacitation. But how would BW confirm death or incapacitation without some kind of manual paperwork process, death certificates, etc. ? This could potentially be done via the emergency access functionality, but I think that requires the account holder to get the emergency contact setup in advance and then the emergency contact can proactively request access via the process already in place for that.
Is there, or could there be a way to setup a regular check in interval for the account holder that if, after a certain number of failed responses, would trigger an email or text to a pre-designated emergency contact informing them that they are now able to request access to the account as already available via the emergency access feature. That way, no discussion or process needs to take place prior to death or incapacitation. But if the check in process with the account holder doesn’t complete after a designated. # of attempts, then the pre designated emergency contact would be notified and informed about how to get setup and request access. you could even add an additional verification process upon the setup of the emergency contact, which may already be in place, I’m not sure. You could also have multiple fail safe sanity checks, letting the account holder know “Hey, you didn’t check in, we’re going to trigger your emergency contact process”.
Not everyone has a blood relative or trusted person they would want to set up in advance, but they may have someone they would entrust to manage their estate after death. Also, related to this topic, have you thought of partnering with a digital estate planning technology provider such as Goodtrust to enhance their offerings and add BW functionality to their products? This kind of planning is very important in today’s world and very few people overall are really doing it well.
I welcome any additional input and thoughts from the Community. There’s a lot of downstream topics related to this that I’d love to have a dialogue on, like how to deal with two step verification if you die and no one has access to your phone or email. That’s a big one for me now.