Emergency Access isn't working

I’m admin for a small org and one of our users is out for medical leave. I’m her emergency contact, take-over access. I initiated emergency access yesterday, she apparently approved so I don’t have to wait. (I received a confirmation email that my access is approved.) I logged in and I do not see “Takeover” under my options, it still shows as “Access initiated.” How do we get to “Access Approved”?

Just to double check, you’ve followed the steps outlined here: Emergency Access | Bitwarden Help Center

Don’t hesitate to reach out to the official support team from the Bitwarden website.

1 Like

Yeah, I received a 2nd “Your access has been granted” email and it works now!

1 Like