Default Collection missing from Organization

Ask the Community Password Manager
1

It seems like I have somehow deleted the default collection but it’s still included within “all entries”. When I open my vault I see double entries, but when I open each collection individually, I see no double entries. Another way to confirm this assumption is if I search for example for “Adobe”. I see only one single entry when I go through all of my collections. But when I select “All Entries” I see two. So I can only choose to see all entries + all collections combined, but not “default collection” as it’s missing. Any idea on how to get it back?

When I was importing my data initially, I just put everything to the default collection, but since I wanted to have the entries seperated, I deleted the collection and created new ones, but the entries apparently still remained without the collection existing anymore…

2

Hey there, unless you delete the items or purge the vault (please ensure backups in place) from account settings, deleting a collection just moves those items to the unassigned collection.

3

So is there a way to list items from the unassigned collection?

4

In the org view, there should be a collection called ‘unassigned’.

5

Nope, I only have my own collections there. Neither in the left side of the vault nor in the manage collections section. How can I bring it back?

6

In the web vault, click on Organizations in the blue menu bar at the top. I suspect that you must be viewing your personal vault instead.

7

I’m selfhosting though, and it’s missing in my organizations vault (on premise docker install).

8

@justarandomsysadmin - it should be there. What version of Bitwarden Server are you hosting?

9

VERSION

Server Installed
2022.6.2

Web Installed
2022.6.1

10

@dh024 or @bw-admin Any Idea on how to fix this? I have bunch of uncategorized entries but I have no collection named like that. So there is no way for me to list all uncategorized items.

I even tried creating a collection with the same name, but it just shows the empty collection witho no etries instead.

11

I did a bit of digging and realized that free organizations are not supported under self-hosted Bitwarden instances. See the table at this link:

So now I am at a bit of a loss to explain how you were able to instantiate the organization in the first place, unless this is a paid instance - did you purchase an organization license? If so, I would definitely just contact Bitwarden customer support for help: