I signed up for account in Bitwarden and I’m trying to run the Chrome extension. However, every time I try opening the chrome extension, the page is stuck in loading icon. I’m not self hosting bitwarden and using the default settings (just for password management)
I tried the following:
Reinstall the extension
Open the chrome extension URL from other similar posts and inspect console and network tab. Network tab shows all 200s and no glaring errors shown in console
I’m on windows 11 on chrome version 136.0.7103.114
Any other techniques I can try to resolve? Thanks!
Just to be sure: you are not talking about the desktop app, right? (you chose the tag app:desktop and not the tag app:browser…)
What is your BW extension version then exactly?
I think, the current version is 138… so you could update that already.
Do you mean indeed only opening the extension - or after you typed in your email, master password and 2FA? - Either way, did you try to click somewhere else and re-open the extension window afterwards?
When I just opened the extension in separate tab to test, I still see the loading icon. I have already logged into BW website using master password + 2FA
That’s not necessary (logging in to the web vault) if you want to use the browser extension. If you didn’t see the loading icon, you’d have to login to the browser extension independently to use it.
PS: For the moment, I would recommend doing the following:
Update your Chrome browser.
If logged in at all in the browser extension: try to log out. (be sure you can log in again! → master password and 2FA or “new device email verification code”)
Deinstall the extension.
Make sure, the local storage of the extension is deleted.
You can’t “just” open the extension in a separate tab — this requires some advanced knowledge: You need to open an empty tab, and then paste the following string into the browser’s address bar:
Could you please clarify the exact method that you are using in your attempts to open the Bitwarden browser extension? Is it one of the following?
Pasting the string shown above into the address bar, or using a browser bookmark that contains this string.
Clicking on the blue-white shield icon to the right of the address bar at the top of your browser.
Clicking on the jigsaw puzzle piece icon to the right of the address bar at the top of your browser, then select “Bitwarden Password Manager” from the menu.
Pressing the Ctrl+Shift+Y keyboard combination while the browser is the active window.
To be exact, the method I did as part of my debugging was copying that chrome-extension:// url into an empty tab and inspect network + console logs to see if any glaring errors. Didn’t see any there and what ended up working for me (after hunting in r/Bitwarden) was updating my version of chrome
to the right of the address bar at the top of your browser.
to the right of the address bar at the top of your browser, then select “Bitwarden Password Manager” from the menu.