I can no longer access my Chrome Browser Extension for Bitwarden. I click on the link and insert my email address and password. Then it asks me for my Verification Code which I get from my phone and enter that and then the icon goes back to greyed out and doesn’t let me in. I can use the web versi…

Ok I did those steps and when I added the BW extension the first time I logged in it asked for a verification code that it sent to my email address. Once I put the code in it logged me in. I closed the browser and it asked for master password and let me in. I then logged out of the app and logged ba…

[image] rhmcguire: Yes I’m using the Bitwarden Authenticator App on my phone to generate the TOTP codes. Please also answer the first question that I had asked — it is important: [image] grb: Please look carefully at the prompt wording, and check whether or not it includes the phrase “We…

I have the Date and Time set to Automatic, with Automatic Time Zone and Time Zone based on location on my phone but I just noticed on my computer that the Set Time Automatically is set to on but the Time Zone is not set to Automatic.

[image] rhmcguire: I have the Date and Time set to Automatic, with Automatic Time Zone and Time Zone based on location on my phone If there is a “sync now” button, you might try to use that also. [image] rhmcguire: but I just noticed on my computer that the Set Time Automatically is set …

Ok I just set my computer to Set Automatic Time Zone and pressed the Synch Now button and also synched the phone and both were done at 6:32 pm local time here in Portugal. Should Bitwarden be setup for 2FA using verification codes for login? Can I turn this option off?

[image] rhmcguire: Should Bitwarden be setup for 2FA using verification codes? Can I turn this option off? Okay, best thing to get to a possible answer to this – and hopefully everything else relevant here: could you please make a screenshot of that exact prompt for a “verification code” you …

Here is the screenshot you asked for. [Bitwarden Verfication Prompt]

[image] rhmcguire: Here is the screenshot you asked for. Okay, thank you! Could you now please specify the error message you get when you enter a code from your authenticator app?

I don’t get an error message the Bitwarden icon briefly goes to blue and then back to greyed out. I even disabled the 2FA for Bitwarden and it still doesn’t work. I have a short video showing it but not sure how to get it to you.

[image] rhmcguire: I don’t get an error message the Bitwarden icon briefly goes to blue and then back to greyed out. Which Bitwarden icon are you referring to here? (do you mean the BW badge/icon in the toolbar of your browser?) [image] rhmcguire: I even disabled the 2FA for Bitwarden an…

PS: FYI, as long as you still see that exact (!) screen: [image] rhmcguire: [Bitwarden Verfication Prompt] Bitwarden Verfication Prompt572×901 78.1 KB … your 2FA for your Bitwarden account/vault was/is not disabled. (if you see a different prompt then, that might be another case, and then…

Chrome Browser Extension Not Working

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rhmcguire (Ray McGuire) January 4, 2026, 6:49pm 11

Here is the screenshot you asked for.