The error is as described. Bitwarden wasn’t syncing on my iPhone 13 Pro Max, so I tried logging out - assuming maybe a session had expired or something. Now, it won’t let me log in. I’ve tried reinstalling the app several times, but no luck. Whenever I enter my password, I get “An Error has occurred.”, with no further explanation. I know for sure it’s not me entering my password wrong, as I logged into the desktop client to make sure just before posting.
Edit: It fixed itself randomly? A more useful error message probably would’ve helped.
Hey @litris for official support (the team requires additional details to investigate) please submit a bug report with steps to reproduce here: Issues · bitwarden/clients · GitHub or contact the support team with additional details.
@litris: I’m the one that happened to reply to the GitHub issue. I don’t work for BW - I’m just a user like you.
The screenshots you provided there and here are the web client stating there is a weird error with the server/backend. And it sounds like you’re unable to log-in regardless of whether you’re use the web client or iOS, correct?
And with what you shared it sounds like you upgraded one of the variations of the BW server deployed via Docker.
I don’t understand your refusal to contact tech support.
If you want anybody from the Bitwarden user community to help you, you will at least need to provide some basic information, like the exact version of the server that you are running. Please follow the instructions in the link below, and post the screenshot:
/opt/mssql/bin/sqlservr: Error: The secrets directory [/var/opt/mssql/secrets/] could not be created. File: LinuxDirectory.cpp:523 [Status: 0xC0000022 Access Denied errno = 0xD(13) Permission denied] stderr
Based on your reference to the mariushosting.com site and the types problems you were having, I’m guessing that you’ve actually used an older version of Marius’s webpage from 2022 or earlier — not the current version of Marius’s instructions (which shows how to install the Beta release of Bitwarden Unified). Prior to 2023, the instructions on Marius’s website actually resulted in the installation of a Vaultwarden server — not a Bitwarden server. Vaultwarden is not a Bitwarden product and therefore not guaranteed to be compatible with Bitwarden’s client apps.
In case I’m mistaken about the timing of your install, and you actually did follow Marius’s most recent instructions for installing a beta release of Bitwarden server, then you will probably want to heed the Bitwarden’s disclaimer for the beta version:
This is a beta release, which means that this deployment option may be unstable and have issues. If you manage a Bitwarden organization vault, we recommend using the officially-supported, standard deployment option.
Either way, you are not using officially-supported server software, which is the root cause of the problems you have been experiencing.