I am using two MacBooks with Sonoma 14.7.2 and Safari 18.2. One of these (both technically the same MacBooks) do NOT allow to login to vault.bitwarden.com sites using safari browser, but do allow by using firefox browser. On the second MacBook both browsers work fine. I have compared the settings of both computers and can state there is no identifiable difference. The account for Bitwarden is on the .com server. The plugins are working fine (on the browser) and the desktop app works as well.
Tried to login to vault.bitwarden.com by my iPhone using various browsers, this does not work as well. This is very strange as they are physical different devices and it seems that randomly some combinations work. Does Bitwarden recognize the IP addresses of devices (which might cause the issues) and can these be reset?
From a reddit post:
https://www.reddit.com/r/Bitwarden/comments/1hv65ve/master_password_not_correct_but_it_is/m5qv3he/
“Please try with a hard refresh for your session by pressing Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.”
This has actually fixed the problem and the web vault is now working in Safari on MacOS.
I tried this but it did not fix the issue. What seems to fix it is what Palermo has reported:
Palermo
even Firefox didn’t let me log in until I opened
in a new tab beside
Try for yourself if you can fix other browsers by just simply opening the community website.
That’s bizarre - but works - Bitwarden on safari was logging in ok, but the vault view was just sitting there spinning - been days trying to kick it into life - then stumbled on this thread, and looked up and sure enough just visiting the Bitwarden community site fixed it and now have the vault back in the browser extension - how random…
Thank you! This worked for me!
@Culfri and @bobtaurus That’s interesting, you’re still experiencing this, as @Palermo 's “thread solution” was that that was fixed (it seemed to be a bug with the web vault). - Therefore I wonder, if you two are self-hosting (and maybe use an “older” version of the web vault)?
And/or as this was also an Apple specific problem… can you say a bit more to your OS and browser version? Everything up-to-date?
PS: @bobtaurus Welcome to the forum!
PPS: Here are some more ideas for login problems: "I can't login" - Some tips for login problems/issues
Happy to - not self-hosting at all.
System that was experiencing problem (as reported above that fixed it and not returned so far!) is at latest release (and generally kept that way)
iMac20,2 (5k 27" 2020)
Sequoia 15.3.1
Safari Version 18.3 (20620.2.4.11.5)
The only thing I can think of that may be useful is that the iMac had been off for a while - two weeks while I was away - and then brought back up (it’s usually just left on) - any chance it may have skipped a version of the vault code?