BW demanding password when first start up PC

When start PC and try open BW, get message that I am logged in as 1$ on and need to “verify your master password to continue”. When correct master password entered and click on UNLOCK, nothing happens.
Only solution seems to be selecting Log Out and then I can login correctly. I made sure to log out before shutting down PC for day but same problem back next day.
Any ideas why this started?

is this in the web browser or desktop application?

This is on the desktop app.