dh024
September 30, 2021, 2:35am
4
Well, that is definitely not expected behaviour. Strange.
I know Bitwarden is trying to keep track of issues like this for future releases. If you wouldn’t mind sharing your experience, I am sure it would be appreciated. You are welcome to follow the guidance provided by @tgreer in this thread:
Thanks @Gocat and @dh024 !
We’re trying to keep track of some of website…eccentricities… @Gocat any chance you could provide detail in the Google sheet on this Github issue? It helps us keep tabs on items that aren’t behaving as expected
opened 09:44PM - 18 Feb 21 UTC
closed 07:43PM - 23 Feb 24 UTC
enhancement
help wanted
browser
## Describe the Bug
We are aware of many sites' login forms, payment gateways… , identity forms, etc. where the Bitwarden browser extension either on a single platform/browser or multiple will not autofill information. This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users!
## Expected Result
When you have autofill configured and get to a page where you have saved credentials within Bitwarden, and your browser extension is unlocked, the credentials should be automatically populated. Otherwise, if you have saved information and use a manual action or command to autofill credentials, identity information, card information, etc.; it should properly populate the form.
## Actual Result
This works most of the time, but not always and it can depend on _many, many_ factors. Some sites simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix!
## Call to Action
Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages and forms where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work.
[Report autofill failure](https://forms.gle/yYVQkepxxLKZ3kR6A)
[Report autofill failure on **Mobile**](https://github.com/bitwarden/mobile/issues/1389)
If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.
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