It requires three pieces of information to successfully login, Customer Access number, Security Number and Password.
The Access number and Password are correctly entered via Bitwarden.
I had to create a Custom Field for the securityNumber. Using ‘‘Inspect’’ in the browser, its id is securityNumber and it is 4 digits.
If I let Bitwarden fill in the securityNumber, the login fails. If I copy and paste it from Bitwarden it also fails. If I edit the securityNumber in Bitwarden and type it in again, it still fails. If I type in the same security number manually into the login page it is SUCCESSFUL.
I don’t understand why Bitwarden cannot fill the same number successfuly for me.
I can try to help, but I don’t have an account at this bank. Can you PM me your Card number, Security number, and Password?
NO - I am totally kidding!
Seriously, though - after Bitwarden autofills all three fields, try this: go to the security number field, and after the characters Bitwarden has filled, add a space, then hit Backspace on the keyboard to delete it, then hit Login. Out of curiosity, does that work?
Regarding the login issues, I have experienced this on a handful of sites. It seems to be some sort of script that detects keyboard input, probably as a deterrent to brute force attacks by automated logins (bots). The downside is that autofill won’t work, and I don’t think this problem is unique to Bitwarden.
I would love to hear of a solution if anyone has one!
We’re trying to keep track of some of website…eccentricities… @Gocat any chance you could provide detail in the Google sheet on this Github issue? It helps us keep tabs on items that aren’t behaving as expected