Bitwarden mac desktop app failed to fetch when trying to logon

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1

I’m using macbook air m1 running big sur 11.5.2 and bitwarden app 1.27.1
When trying to logon to my vault I get a failed to fetch error. The chrome browser add in works fine. I’ve uninstalled the desktop app and reinstalled and the same problem. I don’t run the mac firewall. if anyone could help me resolve this that would be appreciated. Many thanks

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2

Perhaps this will help: Failed to fetch (MacOS desktop app) - #3 by dieoma

3

Thanks. Looked through this thread and like a couple of the other contributors I’ve done removed the application and associated components except the certificates which I’m struggling to identify. The certificate examples given, seem to relate to a self hosted bitwarden installation on a NAS rather than the MAC OS X desktop app from the app store. Perhaps the problem is related to certificates that need to be removed and this is the outstanding aspect to be addressed. I’ll keep investigating, thanks

4

Did you manage to resolve this John? I have the same problem.

5

i have the same problem:

  • self hosting
  • access via browser is working
  • access via browser extension is working as well
  • when he tries to connect with the app, it says “failed to fetch”

I reinstalled bitwarden.app, removed certificates and reinstalled the app.
I installed bitwarden.app on iphone/ipad.

Nothing is working. Is there a solution available ?

6

Do you mean the desktop app or mobile app here with “the app”?

For the mobile apps, a current server version is needed, as the new native mobile apps don’t work with older server versions. So you might have to update your Bitwarden server version.

7

I asked similar question in quoted thread but as I mentioned Vaultwarden there that thread got closed.

Meanwhile I can confirm that my self-hosted installation was completely correct. Root cause for Bitwarden Desktop app only displaying error “failed to fetch” was: I denied the app the permission to “find and communicate with devices on your local network”.

In order to fix this go to System Settings > Privacy & Security > Local Network and enable switch for Bitwarden app.

8

I had a similar issue, since i was behind a reverse proxy https://pass.domain.com then i used the actual IP: 192.168.1.x and it worked. I also logged in using the ip on the chrome extension, all I wanted to do was to enable biometrics. so that got it fixed for me, hope it helps….

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