Verent
(Ian)
February 15, 2022, 12:34am
1
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Whenever I log in using the extension, it automatically goes into the vault without the 2fa. I even tried to restart the web browser.
dh024
(David H )
February 15, 2022, 3:52am
2
Hello @Verent - welcome!
What type of 2FA were you using previously? What happens if you try to log into the Web Vault at https://vault.bitwarden.com ?
Verent
(Ian)
February 15, 2022, 6:58pm
3
Hi,
I use the authenticator app. I also tried the yubikey OTP security key to check if working but, it didn’t. Everything works fine whenever I use the web vault or the desktop app.
dh024
(David H )
February 15, 2022, 7:04pm
4
Just a guess, but this might be the issue:
Verent
(Ian)
February 16, 2022, 7:43pm
5
that worked out, thanks @dh024
1 Like