Biometric unlock is unavailable because the Bitwarden desktop app is closed

Ask the Community Password Manager
, ,
1

I get the message “Biometric unlock is unavailable because the Bitwarden desktop app is closed.” below a greyed-out checkbox in my Chrome Browser extension. However the desktop app is open, and “Unlock with Windows Hello” is checked.

This is a new laptop so the desktop and extension are the latest versions. Anyone know why it won’t let me enable biometric unlock?

Untitled
Untitled1704×959 102 KB

2

@stephend Did you check “Allow browser integration” in the Settings of the desktop app?

3

Thank you for the suggestion @Nail1684 , I did not have that checked. It give me: “Browser integration not supported Unfortunately browser integration is currently not supported in the Microsoft Store version.”

I’ll uninstall the store version and download the regular one and give it a shot. I’ll report back any success!

1 Like
4

@Nail1684 All working now - thank you!

2 Likes