Here we logically would want to now insert our new password into the form on the left,
Agreed I have experienced this on multiple occasions myself.
A better way to approach this type of issue is to realize that it is insecure to transfer passwords by copying them to the system clipboard (where every process running on your computer can access the copied password).
Thus, the safe way to get a login item created for a new account, is to click the Select button in the top right corner, then click the Save button in the top right corner, and then click on the account name (as displayed at the top of the Tab view in the browser extension window). This transfers your username and password to the account registration form using the auto-fill function, which by-passes the system clipboard.
This simple procedure is not only safer than what you are doing, it also guarantees that you will never lose a generated password.
Some more context here: This problem has only come up for me when attempting to log into an account, which already exists in the BW vault. Upon logging in to the site you’ll get an expired password message, so you edit the matched vault item and use the password generator you need to select it and save it. I have found myself selecting the newly created password, and then clicking off of the BW window, which will close out without saving the new password. I would then continue on with the website session.
Fast forward a few months later attempting to login to the same site and the password is wrong. This is when I found that my previous password change in BW wasn’t saved as a result of the aforementioned work flow.
When you say “selecting”, do you mean that you are clicking the Select button, or that you are copying the password shown in the generator? And are you “clicking off of the BW window” for purposes of pasting the password into the password change form?
If you are losing passwords because you are copying and pasting them from the generator, then you need to train yourself to remember that copying and pasting is unsafe and should be avoided whenever possible. For an eye-opener, you can read this 2020 article which reports the discovery that large numbers of iOS apps were routinely scraping users’ clipboard contents. These apps only stopped their behavior when iOS 14 introduced a warning message that notified users whenever an app accessed the clipboard contents. On non-iOS devices, such warnings don’t exist, to my knowledge — so I would assume that clipboard spying by apps is still rampant.
The solution is to always auto-fill your passwords, whether you are logging in, creating a new account, or updating a password. Other than the improved security, the benefit of routinely using auto-fill instead of copy & paste is that it is impossible to auto-fill a password that has not been saved. This will provide the necessary reinforcement to quickly learn the sequence Select→Save→Auto-fill.
