Bank of America form filling bugs

Ask the Community Password Manager
,
1

I’m just copying from Reddit because this is exactly what I’m experiencing and that thread is getting no replies.

I enabled the new Autofill feature, and generally it works fine. But on Bank of America, very strange results. Those who use BA know how this has worked (and still does if you don’t invoke the form fill option). You go to the site - initially your username and password get filled in by BW, and then a second later, input area refreshes and just your username is there. If you then do a Ctrl-Shift-L, or open the extension and click on the entry, the password get entered and you move on.

With the Autofill on form fields, if i select either the username field or password field, the BW shield is displayed, If I click on it, it shows the BA site info below, and then when I select that it inputs the password into the username field, and something (all starred out) in the password field.

Browser: Chrome 122.0.6261.112, BW ext 2024.2.1

2

Why not just use Ctrl+Shift+L?

3

What you are seeing is not uncommon. Every website potentially handles input differently. Also any given site may sometimes change their flow. You just have to acknowledge that that’s how it goes.

One of my pet peeves is sites that (upon account creation) let you paste in your nice, fresh 30+ character password but won’t let you paste the same string of characters in the ‘confirm’ text box. Annoying.

4

Sure, that works but it’s just a workaround. The bugs remain.

Why can’t the extension do what Ctrl+Shift+L does once I select an entry from the form?

5

I wouldn’t call it a work-around. It’s an alternative (and IMO superior) technique for auto-filling. Malfunctions are inevitable when Bitwarden has to use DOM injection to render the inline icon and dropdown menu in the form fields, because this is a very invasive technique, which will break some percentage of websites 100% of the time. My recommendation is to disable the “Show auto-fill menu on form fields” option, and just use the more elegant (and less finicky) Ctrl+Shift+L method.

Every website login page uses completely different HTML, CSS, and JavaScript code, so if Bitwarden automatically injects its own code into a webpage as it is loading and rendering, it is bound to break something on some fraction of websites.

You can report such auto-fill issues on Bitwarden’s Auto-fill Failure Report Form, and they may attempt to band-aid the problem. But it will be like a game of Whack-a-Mole™ — if they fix inline auto-fill menus on one website, it won’t be long before you find another website where inline auto-fill doesn’t work properly.

:hole: :beaver: :hole: :hole: :hole: :beaver: :hole: :hole: :beaver: :hammer:

6

Alright, I’ll keep it disabled.

1 Like
7

Must try shortcut for this bug.